What Data Do We Collect?
We collect personal information you provide when registering, including name, email, phone number, and payment details.
Device and browser data such as IP address, operating system, and browser type are automatically gathered for security and analytics.
We also collect payment information in INR for deposits and withdrawals, ensuring compliance with local regulations.
Cookies and tracking technologies help us understand user behavior and enhance your experience.
Usage data including pages visited, time spent, and interactions within our platform is recorded with the goal of improving services.
How Do We Use Your Data?
Your data is used to operate and maintain our services, personalize your experience, process transactions, and provide customer support.
We analyze trends and usage patterns to continuously improve the platform and deliver relevant offers.
Data is also used to comply with legal requirements, prevent fraud, and protect the security of our users.
We never sell your personal data to third parties for marketing purposes without explicit consent.
Cookies & Tracking Technologies
Cookies enable essential site functions, remember your preferences, and help us tailor content specifically for you.
Tracking pixels and similar technologies are used for analytics and advertising purposes under strict controls and anonymization.
You may choose to disable cookies in your browser settings, but this may limit access to some platform features.
Data Storage & Security Measures
We implement industry-standard technical and organizational security measures including encryption, firewalls, and access controls to protect your personal data.
Data is stored on secure servers with regular audits to prevent unauthorized access, loss, or misuse.
Only authorized personnel have access to personal data for legitimate operational reasons.
Sharing of Data with Third Parties
We do not sell your data. Personal data may be shared with trusted service providers under confidentiality agreements to support essential platform functions.
Sharing may occur to comply with legal obligations, law enforcement requests, or to prevent fraudulent activities.
We ensure any third parties maintain appropriate safeguards for your data in accordance with this policy.
Your Rights Regarding Personal Data
You have the right to access, correct, or request deletion of your personal information by contacting our support team.
You may withdraw consent for marketing communications at any time.
Data access requests will be handled promptly and in compliance with applicable Indian data protection laws.
Changes to This Privacy Policy
j20 reserves the right to update this policy to reflect changes in legal requirements or platform operations.
We encourage you to review this page periodically to stay informed of any changes.
Continued use of our services after updates constitutes acceptance of the revised policy.
Contacting j20
If you have questions or concerns regarding your privacy or this policy, please contact our customer support team or visit the FAQ page for assistance.
We are committed to addressing your inquiries promptly and responsibly.